|
|
|
"Thank You for Being There When I Needed You the Most"
In our many conversations with DataCode customers, we are lucky to say we have the pleasure of receiving a lot of positive feedback. In one such instance, a customer sent us a simple yet poignant message that read, "Thank you for being there when I needed you the most."
This direct statement captures what we do best and the very reason we exist. We are here to provide you with world-class support. Our experience with delivering top-notch support combined with our fast, reliable and secure hosting infrastructure, make DataCode solutions easy to use and hassle-free.
From the beginning, we realized that three elements must align for us to continuously deliver high-quality support: dedicated people, constant training and use of the latest technology. |
DataCode continuously invests in improving our customer support system, which includes:
- Netfeed Management System
Our Web-based account management system empowers our customers to easily control all aspects of their accounts.
- Customer Management System
It provides our customer support team with instant and real-time access to customer information.
- Remote System Management
Our customer support team can remotely manage all aspects of our clients solution leaving nothing to worry about for your IT staff.
|
Send our support staff an email or complete the online support form. |
|